Venesta Washroom Systems Limited Privacy Policy

Our contact details

Address: Alderflat Drive, Newstead Industrial Estate, Trentham, ST4 8HX

E-mail: privacy@venesta.co.uk

The type of personal information we collect

We currently collect and process the following information:

• Contact name and contact details

 

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• Visits and use of the Company websites
• Use of social media
• Use of Google Analytics
• Attendees of corporate CPD’s and webinars hosted by Venesta Washroom Systems Limited
• Requests for information about products and services offered by Venesta Washroom Systems Limited, and/or quotes.
• Employment enquiries
• Information to facilitate the completion of an order

 

We use the information that you have given us:

• For Marketing purposes
• For us to review and reply to your enquiry
• To meet our statutory monitoring and reporting responsibilities;
• To handle and communicate orders, billings and payment, delivery of products and services for employment reasons.

 

We may share this information with Third Party Service Providers working on our behalf. We may pass your information to our third party service providers, agents, subcontractors and other associated organisations for the purposes of completing tasks and providing services to ourselves or you on our behalf. However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service.

We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party including for a merger, acquisition, or similar transaction or as part of any restructuring or reorganisation.

We may also further transfer data if we are under a duty to disclose or share your personal data in order to comply with any legal obligation or law enforcement. However, we will take steps with the aim of ensuring that your privacy rights continue to be protected.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

• Your consent. You are able to remove your consent at any time. You can do this by contacting privacy@venesta.co.uk
• Processing of personal data is necessary for the performance of a contract to which the individual is a party, or for Venesta Washroom Systems Limited to take pre-contractual steps at the request of the individual.
• Legal Obligation. Processing of personal data is necessary for compliance with any legal obligation to which Venesta Washroom Systems Limited is subject to.

 

How we store your personal information

Personal data provided via the Company’s portals is secured using Secure Socket Layer (SSL) server and is encrypted before being transmitted. Secure pages have a lock icon or key on the bottom of web browsers such as Microsoft Internet Explorer. Information supplied by you on these webpages is securely stored and can only be accessed for the purposes for which it was provided.

All IT systems are kept in a secure Data Centre environment with appropriate access control. Internal audits are carried out on a regular basis regarding access to the secure data.

We protect your personal information by using data security technology and using tools such as firewalls and data encryption. We also require that you use a personal username and password every time you access your account online. You must not share your password with anyone else. We restrict access to personal information within our company so that only employees with a genuine need can access it.

Non-sensitive details (your email address and other requested information) are transmitted normally over the Internet. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure it’s secure on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

We will keep your personal information for as long as is needed to provide you with a service or conduct our business in accordance with our functions and our records management policy. Generally, information is kept for 7 years. We will then dispose of your information by running system routines, which will delete your records from our servers.

 

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at privacy@venesta.co.uk if you wish to make a request.

 

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at privacy@venesta.co.uk

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

 

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

About cookies

This website uses cookies. By using this website and agreeing to this policy, you consent to David Bailey Furniture Systems Ltd.’s (“DBFS”) use of cookies in accordance with the terms of this policy.

Cookies are files sent by web servers to web browsers, and stored by the web browsers.

The information is then sent back to the server each time the browser requests a page from the server. This enables a web server to identify and track web browsers.

There are two main kinds of cookies: session cookies and persistent cookies. Session cookies are deleted from your computer when you close your browser, whereas persistent cookies remain stored on your computer until deleted, or until they reach their expiry date.

Cookies on our website

DBFS uses the following cookies on this website, for the following purposes:

Google Analytics

• _ga: this analytical cookie is used by Google Analytics to help us understand how visitors use our website. It is created when the user first visits the page, and expires after two years. Google’s privacy policy is available here.

WordPress

• PHPSESSID: this session cookie is created as soon as a user logs onto the admin system. All cookies are deleted either when the user logs out of the service or closes down the browser.
• __atuvc; _uid: these analytical cookies are added by addthis.com to enable and monitor page sharing via sharing buttons, and expire after two years.
• __utma; __utmb; __utmc; __utmz: these analytical cookies are created by Google Analytics and used to collect information about how visitors use our WordPress blog service, and expire after two years.

YouTube cookies

We embed videos from our official YouTube channel using YouTube’s privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode. Find out more about YouTube’s privacy-enhanced mode.

Third-party cookies

We have no control over cookies used by third parties such as Google Analytics or YouTube. If you are concerned about cookies used by third parties, please see below to see how to control cookie usage.

Refusing cookies

Most browsers allow you to refuse to accept cookies. Blocking cookies will have a negative impact upon the usability of some websites. The browser information below is correct at time of publishing. Please refer to respective browser sites for detailed settings.

In Microsoft Internet Explorer, you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector.

1. In Internet Explorer 10 or 11, select the Tools (cog icon)button, and then select Internet options.
2. Select the Privacy tab, and under Settings, select Advanced and choose if you want to allow, block or be prompted for first and third party cookies.

In Firefox, you can adjust your cookies settings by clicking “Tools”, “Options” and “Privacy”.

In Google Chrome, you can refuse all cookies by:

1. At the top-right, click More Settings.
2. At the bottom, click Show advanced settings.
3. In the ‘Privacy’ section, click Content settings.
4. Under ‘Cookies’, choose to allow or block local data.
5. At the bottom-right, click Done.

In Microsoft Edge you can refuse all cookies by:

1. Click the More icon in the upper right-hand corner of the browser window.
2. In the drop-down menu that appears, select Settings.
3. At the bottom of the Settings side window, click the View advanced settings
4. Scroll down to the Cookies section and in the drop-down list, select Block all cookies to disable cookies or Don’t block cookies to enable cookies.